Laundry systems and their technology are constantly changing. The days of fishing coins and bills out of a wallet have faded; instead, they’ve been replaced by payment options that work in new, innovative ways. Most laundry rooms and laundromats have already begun switching to touchless methods; according to an article on PYMNTS, contactless payment has more than doubled in as little under a year. Automatic Laundry aims to offer this type of flexibility in terms of payment types. This blog post will take a closer look at LaundryConnect’s™ payment systems, Resident Advantage® smart card technology, and the ways that these two methods outweigh physical coins or bills.
LaundryConnect™ and Laundry Payment App Innovations
One of the faults of coin handling is scarcity. It can be difficult or time consuming to save up physical coins or bills, adding extra time to an already busy schedule. Another risk when using coin-operated machinery is the threat of maintenance issues. The last thing any resident wants is for a quarter to be taken or cash to be swallowed by faulty machinery. Instead of allowing residents easy access in laundering, this could provide set-backs to residents’ busy schedules.
Automatic Laundry is the forefront of technological advancement in the residential laundry industry. The LaundryConnect™ PAY app is one of these advancements, blending seamlessly with residential needs to create an easy experience. LaundryConnect™ PAY saves residents the hassle of handling physical currency by introducing smart solutions that are easy to use. Users can load funds on the app by simply adding a payment amount. Using Bluetooth technology, payment can also go through without an Internet connection, if one is not available. Using the cloud, LaundryConnect™ PAY securely stores payment information, ensuring that user data stays safe and secure.
Lastly, the app ensures quick refunds in the event of a payment issue. Instead of the frustrations that may be caused by physical funds, a refund can be issued immediately when a user contacts Automatic Laundry’s Customer Service team. The funds will be issued directly back to the resident’s account.
Resident Advantage® and Laundry Card Advantages
Cash operated systems have the potential to cause residents distress in a number of ways. One of these potential inconveniences can be security. Articles from laundry publications like American Coin-Op and Planet Laundry express property manager experience with theft or vandalism. From bigger laundromats to residential spaces, it can be difficult to feel secure with physical coinage in resident pockets. With this added need for safety within their communities, residents and managers alike struggle to find solutions. That’s where Automatic Laundry’s card system assuages these concerns.
For those who prefer a physical method of payment, Resident Advantage® has these problems in mind. Unlike any other card system, Automatic Laundry has pioneered and developed the “Code-to-Card” system. Using the Resident Advantage Card®, residents can add funds via a credit card or bank ATM card. Currency can be added by registering on Automatic Laundry’s online portal and receiving a code congruent with the funds desired. These codes can be input at kiosks, and each corresponding card can be loaded with the prepaid funds. If these methods aren’t available, residents may even add to their balance via check to Automatic Laundry’s card administrators, to encourage on-site laundering. These methods of increasing card balance provide freedom for residents to find payment as they please, taking away the stresses of saving up coins and potentially losing them.
Paying with a Resident Advantage® card also provides a number of benefits for residents in order for laundering to be a breeze. With the smart community monitoring system Laundry Tracker™, residents can easily see if a machine is available for use and track the readiness of a load. With text or email alerts notifying a user whenever their wash or dry is completed, residents never have to worry about missing clothes or availability ever again.
This system not only creates opportunities for residents to stay within their community; it encourages on-site usage and insulates them from potential security issues. Both residents and property managers benefit from Resident Advantage® as a result. With the Resident Advantage® system, previous concerns with on-site payment methods are on the decline.
Conclusion
Through a variety of methods, Automatic Laundry has given residents comfort and convenience with their smart solutions. In order to avoid the pitfalls of using physical coinage to pay for their washes and dries, Automatic Laundry has provided several competitive payment methods that have changed the landscape of residential laundering. From using LaundryConnect™ PAY to easily provide residents with in-app access to their funds, to allowing residents freedom in increasing their balance through Resident Advantage®, Automatic Laundry is committed to innovate and leverage ease and accessibility for their communities.
If you’re interested in leveraging these technologies to provide your residents with fewer headaches on laundry day, contact us to learn more and implement our strategies today.
