Adding Value / Registering

You must register your card before adding value when using a code.

Learn more about the payment options for your laundry card.

Do you need more technical support?

We are happy to help you!

FAQs

Q: How do I get a Laundry Card?

 A: Go to the Add Value Terminal (look for Buy Card on display) and press “Buy Card” on display and insert a $5.00 bill (Add Value does not make a change and does not add remaining money onto the card). You can also contact the on-site Management Office.  Otherwise, please e-mail us at at info@automaticlaundry.com or call 617-969-4340 and press 2.

Q: What if my Laundry Card is lost or stolen?

A:  If you had a balance on your lost or stolen laundry card, unfortunately, you will lose that balance on that card.  Please go to the Add Value Terminal (look for Buy Card on display) to purchase a replacement Laundry Card. Press “Buy Card” on display and insert a $5.00 bill (Add Value does not make a change and does not add remaining money onto the card). You can also contact the on-site Management Office.  Otherwise, please e-mail us at info@automaticlaundry.com or call 617-969-4340 and press 2.

Q: I purchased a Laundry Code but I didn’t get a Code Number or I didn’t write it down?
A: (Blue Card) Log into your registration and click on “Code Purchase History.” Insert a date range, and you will see the codes that you have purchased in that range. Write down the code number and take it to the Add Value Terminal, insert your Laundry Card, enter $ amount, press #, enter code number and press #. (Red Card) Review registration for last purchase. Take laundry card to Add Value box, insert card, enter code, and press #.
Q: The Laundry Code entered is not adding the value onto my Laundry Card or displays Invalid Code?

A:   (Blue Card) Please make sure the Laundry Card Number you entered matches to the Laundry Card that you have in your hand.  If it is different then you need to change your Laundry Card Number in your Registration.  Go to your registration and click on “My Profile”.  On the third line down (says Card Serial #), put a check in the box and insert your new card number (numbers only) and then click Save.  Then call Automatic Laundry 617-969-4340, press 2 and our Customer Service rep will delete that code and give you a new code for the new card number.

Q: How can I find out my balance on my Laundry Card?

A:  Insert your Laundry Card into a Washer or Dryer (don’t press the start button) and your balance should display on the screen.  You can also place it into the Add Value Terminal and your balance will appear on the display.