A: Many Add Value Terminals are equipped with laundry card dispensers. Please check the machine in your building, often located in a laundry room or other common space, to see if the terminal has a BUY option. If you do not see that option, please email firstname.lastname@example.org or call the client experience team at 617-969-4340 and choose option 1 for further assistance.
Please note that there is a $5.00 cost for a new laundry card. The card will be dispensed without value. If purchasing a card with cash, please only use a $5.00 bill. The Add Value Terminal does not make change, nor does it apply credit to a new laundry card purchase.