Service Built Around

Communities. Not Delays.

“Across 118 machines at the University of New England’s Biddeford Campus, our students completed more than 142,000 laundry cycles during the first 12 months. Of approximately 300 issues detected during the year, only 60 required a technician to come to campus — meaning roughly 80% were resolved remotely, self-cleared, or otherwise addressed without a truck roll. For us, that represents more than simply new washers and dryers. It means greater reliability for our students, fewer service disruptions, better visibility into the performance of our equipment, and a much more proactive approach to managing an essential campus service. One year in, the data speaks for itself, and we are extremely pleased with both the partnership and the results.”

"I have worked with Automatic Laundry Services for several years now and have nothing but good things to report about their entire team and their equipment. They came in and delivered state of the art washers and dryers at all of our facilities and we have had a great experience going forward, we have had virtually no break downs and excellent customer service from this company, we love the kiosk set up, the laundry card/credit card/laundry app and lack of coins as well as the fact that if we had any problems they are repaired remotely so we never experience issues."

""The equipment, service and responsive local call center have made it a pleasure to work with Automatic Laundry. This is a company that actually takes pride in offering exemplary service."

""From the attention to detail to same day or next day service response, Automatic Laundry has been very responsive and always do exactly what we ask of them. They do an excellent job and offer a more compelling value to Ferland Property Management than other national service providers"

""My experience with Automatic Laundry has been nothing short of outstanding as their service is superior"

""All of Automatic Laundry’s representatives have made it clear through words and actions that we can depend on them. Automatic Laundry has and continues to exceed my expectations"

"Since installation of the new equipment, the campuses have been very pleased with the machines and service levels that Automatic Laundry has provided. During 2024, Automatic's remote error resolution successfully addressed a whopping 90.36% of incidents, significantly reducing downtime and environmental impact."

"Automatic Laundry has provided laundry services for our university dormitory facilities over the past 7 years. Their performance has consistently exceeded expectations, as they are proactive with equipment maintenance and responsive to service tickets submitted."

"More than happy to recommend Automatic Laundry - they have been a dream vendor for us because things ended so badly with our previous supplier. Automatic has been a great partner since we signed with them almost 2 years ago."

"Going with Automatic Laundry solved the majority of the issues we were having. We now have new and slightly bigger machines that can now accommodate larger loads, and offer our students many payment options including paying seamlessly via an App. Automatic Laundry sales representative was super helpful and eager to help from the beginning during our campus tour. Their entire staff showed incredible knowledge during every encounter as well."

"You can always reach someone at Automatic Laundry 7-days per -week and they are always willing to help. They provide very high-quality customer service and the maintenance and repair service for the laundry equipment in terms of the quality, service level and schedule is, spot on."

"During our last residential satisfaction survey, we received so many complaints about laundry equipment (i.e. constantly not working, hard to use, difficulty in reporting issues, etc.). Since we have transitioned to Automatic Laundry, work orders and phone calls about laundry issues have gone down close to 95% of where they were before. They provide excellent customer service and have developed a great repair/maintenance program. We hardly hear any issues with laundry on-campus now and I attest that to the level of service Automatic Laundry provides."

"I’ve been in the industry almost 40 years and Automatic Laundry is the only gem I’ve encountered for laundry services."