LaundryConnect™ Powers Everything
No other company in our industry has anything like it. Our proprietary platform connects every machine, monitors every cycle, and resolves issues before residents even notice them.
THE CONNECTED LAUNDRY ROOM
How LaundryConnect™ Works
Machines Report In
Platform Analyzes
Issues Resolve Fast
You See Everything
Property managers get machine usage reports, service tracking, sustainability metrics, and performance audits. Residents see real-time machine availability and get notifications when their laundry is done.
THE CONNECTED LAUNDRY ROOM
How LaundryConnect™ Works
Machines Report In
Platform Analyzes
Issues Resolve Fast
You See Everything
Property managers get machine usage reports, service tracking, sustainability metrics, and performance audits. Residents see real-time machine availability and get notifications when their laundry is done.
PLATFORM CAPABILITIES
What Makes It Unique
No other laundry management company has this technology. It’s proprietary, built in-house, and continuously improving.
Live Machine Monitoring
Remote Diagnostics
Automated Service Dispatch
Operational Insights
Infrastructure Detection
Sustainability Impact
The LaundryConnect™ Difference
See how our connected approach compares to the industry standard.
Traditional Provider
- Resident calls to report issue
- Dispatch scheduled 3-5 days out
- Technician arrives without context
- Multiple visits to resolve
- No visibility into machine health
- Reactive maintenance only
With LaundryConnect™
- Machine reports issue automatically
- 81% resolved remotely in 24 min
- Technician arrives with full diagnostic data
- Single-call resolution with full parts
- Real-time dashboard for every machine
- Proactive & preventative monitoring
RESIDENT EXPERIENCE
Two Apps. One Seamless Experience.
Depending on your building’s setup, residents use one of our two mobile payment apps. Both are free, secure, and make laundry day effortless.
WashWallet™
Hold your phone close to the machine to pay. Enter your building’s location code on first use. Auto Refill keeps your balance topped up so you never run out.
- NFC tap-to-pay
- Location code entry
- Built-in issue reporting
- PCI-certified encrypted
LaundryConnect™ Pay
Start machines by entering the machine number or scanning the QR code on each machine. Works via Bluetooth — no internet connection needed at the machine.
- Bluetooth connection
- QR code or machine number
- Works offline at the machine
- PCI-certified encrypted
THE CONNECTED LAUNDRY ROOM
How LaundryConnect™ Works
Mobile apps are just one part of the picture. Our Resident Advantage® card system and Add-Value kiosks ensure every resident can pay the way they prefer — no quarters needed, ever.
- Mobile app payment (LaundryConnect™ Pay or WashWallet™)
- Resident Advantage® reloadable laundry card
- Add-Value kiosks accept credit, debit, and cash
- Online card revalue portal — reload from anywhere
- All transactions PCI-certified and encrypted
