Fast and Convenient
The payment process is easy and straightforward. Residents can easily load funds anywhere, at any time, with their smart phone and can seamlessly purchase laundry services without having to physically handle coin, cash or swipe a card. Today’s residents are eager for quick, in-and-out experiences.
Presenting: LaundryConnect™PAY
Easily See your Account Balance
A real-time updated account balance is on the main screen.
Immediate Refunds
With our LaundryConnect™ Pay mobile app, should a resident lose money due to a machine malfunction, they can call our Customer Service team to receive an immediate refund on their balance. Residents no longer have to wait for a check in the mail or experience frustration of losing money.
Load Money onto Your Account:
On the main screen, there is a “Refill My Account” button. Tap it, log in to your account, enter your payment information, and select an amount to add. The funds are automatically placed in your account.
Credit Card Transaction Security
LaundryConnect™ Pay mobile transactions are encrypted by your smartphone when connecting to our PCI-certified transaction host for the latest in transaction security.
Information Security
By using LaundryConnect™ Pay, residents no longer have toassume the security risks associated with carrying coin or cash or worry whether they have enough money to do laundry. Moreover, LaundryConnect™ Pay is a secure way to pay. Credit card information is not stored on smartphones directly but in the cloud. So if your smartphone is lost or stolen, your credit card information is inaccessible from the device.
Will my APP still work if there is no Internet connection?
Yes. The phone connects to the machine via Bluetooth. As long as you have enough money in your account to start a cycle, you’re ready to go.