Success StoriesConnecticut College
CONNECTICUT COLLEGE PROVIDES FREE LAUNDRY TO IMPROVE THE OVERALL STUDENT EXPERIENCE
Connecticut College became one of several schools in New England to recently abandon their expensive, hardware-heavy online payment system and provide free laundry to students living on campus. Now students no longer need a student ID or quarters to pay for laundry. Automatic Laundry, Connecticut College’s laundry service partner, was able to implement its exclusive LaundryConnect™ monitoring and maintenance technology which provides remote service and continued improvements across the 69 laundry rooms in 23 residence halls on campus. The internet-enabled machines immediately alert Automatic Laundry’s service team of potential problems before they arise. In most cases, the issue has been identified and rectified before students are even aware there was ever a problem. Students also now have access to a residence-specific web monitoring page which displays real-time availability of the washers and dryers in each laundry room. Students can choose to be e-mailed or texted when machines are available, allowing them to plan when to do laundry – the ultimate time-saving tool for busy students.